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On-line services for the management:
Highly effective, low cost solutions
CTAIMA CAE.Net
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Advantages of CTAIMA MEJORA.Net

What are the advantages of CTAIMA MEJORA.Net?

Some of the notable advantages of the CTAIMA MEJORA.Net service are:

 

Reduction in time and resources required to manage the non-conformities, corrective actions and preventive actions of the management system.

 

Establish order and rigour in all processes involved in the management of discrepancies.

 

Elimination of old systems for the recording of non-conformities via paper or IT files (Word, Excel,…).

 

Option of attaching objective evidence of opening or closure of non-conformities.

 

Availability of alert, approval and reminder systems for the different phases of the management of non-conformities and preventive and corrective actions.

 

Involvement of all those linked to the recording and resolution of non-conformities.

 

Ensuring compliance with the deadlines established for the resolution of the non-conformity.

 

Direct access, fast and from any location, simply via on-line connection and personal passwords, without needing to install any programme.

 

Easy and intuitive use of the programme.

 

Extreme IT safety to protect the confidentiality of the information.

 

Compliance with the requisites of International Legislation in relation to the management of non-conformities, corrective and preventive actions: analysis of causes, evidence which justifies the closure of the non-conformity, evaluation of the effectiveness of the corrective actions, definition of resources, deadlines and those responsible for the actions,…

 

In short, it demonstrates the commitment to continual improvement and the quest for excellence on the part of the company.




CTAIMA MEJORA.Net complementary services

 

Legal verification
Legal verification
Establish the degree of legal compliance of your company in relation to the environment, industrial regulations and occupational health and safety.
Management systems
Management systems
Implementation of management systems or orientation towards excellence of systems already certified.
Courses
Courses
CTAIMA has a catalog of courses designed for companies that already are certified.
Clientes de CTAIMA
Outsourcing & Consulting S.L.

Noticias MEJORA.Net

Nueva Norma UNE-EN 15838:2010.
Centros de contacto con el cliente. Requisitos para la prestación del servicio.

Buenas prácticas orientadas a cumplir con las expectativas del cliente, interno o externo. Esta norma europea proporciona requisitos relativos a la calidad del servicio para los centros de contacto con el cliente internos y a los centros de contacto contratados externamente. Descubra cómo CTAIMA MEJORA.Net puede ayudarle a gestionar las quejas y reclamaciones de clientes.

 

Nueva Norma UNE 66174:2010.
Guía para la evaluación del sistema de gestión para el éxito sostenido de una organización según la Norma UNE-EN ISO 9004:2009.

CTAIMA MEJORA.Net es una herramienta enfocada por procesos y fácil de usar que le agilizará la aplicación de la Norma UNE 66174:2010. Le ayuda en su camino de mejora continua hacia la excelencia, facilitando la integración de los Sistemas de Gestión y permitiéndole evaluar el nivel de madurez de su Sistema de Gestión de Calidad, determinando objetivos medibles y elaborando planes de mejora basado en resultados.


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